Mark dunkerley biography

In 2002, Mark Dunkerley joined Hawaiian Airlines, first as President and COO and from 2005 as President and CEO (including of the parent company, Hawaiian.
Mark Dunkerley received his B.S. in Economics from The London School of Economics and Political Science and his M.S. in Air Transport Management from Cranfield.
Mark Dunkerley is a cybersecurity & technology leader with over 20 years of experience working in higher education, healthcare and Fortune 100 companies.

•

Special Report: 2022 Top Cybersecurity Leaders

Dunkerley says that building a team based on trust is critical in this field, not only for cohesion within the department itself, but also for its success within the greater enterprise. “The foundation of a successful and winning team, in general, is trust, not only for those you work with directly, but throughout the broader organization,” he says. “Cybersecurity can come across as intimidating or as an inconvenience to the business, and so you build that culture to break those barriers, demonstrating that you are a partner to the business and are there to truly help make the business successful.”

In addition to building trust within your team and within the organization as a whole, Dunkerley says that, over the years, he has learned the criticality of adopting the mindset of “when and not if an event will occur.” The view is increasingly important as the cybersecurity threat landscape continues to evolve and expand.

“In security, when you take this mindset of preparing for an event that will occur, it helps your teams focus on a

•

Long Story Short with Leslie Wilcox

Mark Dunkerley is most happy when he’s flying an airplane – upside down. The Hawaiian Airlines President and CEO grew up with aviation fuel in his blood, flying unaccompanied between boarding school in London and his parent’s home in Washington D.C., and eventually earned a degree in Air Transport Economics. Since 2002, Dunkerley has been at the helm of Hawaiian Airlines. And his passion for flying upside down‌ That kicks in when Dunkerley is piloting his personal aerobatic aircraft.

Mark Dunkerley Audio

Download the Transcript

Transcript

When you sort of deconstruct what we do, airlines fly the same types of aircraft, we put people in the same types of seat, we fly between the same two airports on a given route. So, the scope to really differentiate ourselves from the next guy is actually quite limited. Every airline, however, has to find some way of differentiating itself. And at Hawaiian Airlines, what we’ve chosen is to say, you know, We want to capture the sense of hospitality and all of th

•

Mark Dunkerley received his B.S. in Economics from The London School of Economics and Political Science and his M.S. in Air Transport Management from Cranfield University in the UK.

Between 1989-1999, he held various senior positions at British Airways Plc in a corporate strategy capacity as well as in regional roles in Europe and the USA encompassing notably the management of sales, marketing, customer services, operations, finance, industrial relations, human resources and alliances.

Thereafter, Mr Dunkerley successively served as President and COO of Worldwide Flight Services, a leading multinational ground handling business, as Executive Vice President at the San Francisco-based aviation consultancy firm, Roberts Roach & Associates and as COO at Sabena Airlines Group.

In 2002, Mark Dunkerley joined Hawaiian Airlines, first as President and COO and from 2005 as President and CEO (including of the parent company, Hawaiian Holdings, Inc.) where he led the transformation of the company from bankruptcy into one of the world’s most successful airlines from which he reti